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App Permissions

The device permissions REDENES uses and why each one matters.

REDENES asks for several device permissions so it can deliver alerts, find your location, scan codes, and capture audio for messages. Each request comes with a short explanation of how that permission is used. You stay in control — you can grant or deny any permission, and change your mind later in your device Settings.

Permission request with explanation card

Overview​

Permissions are requested in two places: during onboarding, and again by individual features the first time you use them. The three core permissions handled during onboarding are push notifications, critical alerts, and location.

PermissionWhy REDENES uses itWhen it is asked for
Push NotificationsDeliver alerts and messages even when the app is closedOnboarding, slide 1
Critical AlertsSound urgent alerts even when your phone is silencedOnboarding, slide 2
LocationShare your position with your agency in the fieldOnboarding, slide 3, and by GPS features
CameraScan QR codes and the back of a US license to auto-fill dataFirst scan
CalendarSync REDENES events with your phone calendar (stays on your phone)First calendar sync
MicrophoneCapture audio for the Audio and Messages featuresFirst recording
Speech RecognitionConvert speech to text and text to speechFirst voice entry or read-aloud
MotionCapture motion activity data in the GPS featureFirst use of GPS activity tracking
Local NetworkConnect to local-area-network devicesFirst connection to a nearby device
info

REDENES states that location data is used only by you and your agency — not by the company and not shared with any third party.

Getting Here​

  1. Permissions are first requested during First Launch & Onboarding.
  2. Other permissions are requested by features the first time you use them (for example, the camera when you scan a code).
  3. You can review and change every permission any time in your device Settings.

Grant the Core Permissions​

During onboarding the app guides you through the three core permissions.

  1. On each permission slide, tap Next.
  2. When your device's system prompt appears, choose to allow the permission.
  3. For location, choose Allow While Using App so the app can share your position in the field.
caution

Critical alerts can sound even when your phone is on silent — that is what makes them effective for urgent dispatches. Denying them means an urgent alert may arrive silently.

Understand a Permission Request​

Before a feature asks the system for a permission, REDENES shows its own explanation card so you know exactly why. The card has a title, a description, an OK button that continues to your device's system prompt, and a back control that cancels without asking.

Here is every card the app can show, with its exact wording.

Card titleWhat the card says
Allow Camera Permission"This is used to scan QR Codes in the app for quick and easy logging of items and to be able to auto fill in data. Also the camera can be used to scan the back of a US license and auto fill in personal data into different forms that are configured for it."
Allow Calender Permission"This is used to be able to Sync the REDENES and Phone calendar events. The user can select all these settings in the app settings screen. All data is used in the end users phone only, no data is shared with any REDENES Server."
Allow Microphone Permission"This is used in the Audio, and messages module to capture audio to send to a radio or a message or video to another REDENES user."
Allow Motion Permission"This is used in the GPS module to capture motion activty data of REDENES user."
Allow Local Network Permission"This is used to connect local area network devices of REDENES."
Allow Speech Recognizer Permission"This is used to convert speech to text and text to speech of REDENES."
Allow Microphone & Speech Recognizer Permission"This is used in the Audio, and messages module to capture audio to send to a radio or a message or video to another REDENES user. And convert speech to text and text to speech of REDENES."
Allow Location Permission"This is used by the users and Agency they are a part of only. No data is used by the Company REDENES, and NO data is shared with any 3rd party companies."

Permission explanation card with OK button

To answer a card:

  1. Read the title, which names the permission being requested.
  2. Read the description, which explains exactly how that feature uses it.
  3. Tap OK to continue to your device's system prompt, or the back control to cancel and stay where you are.
note

Tapping the back control on an explanation card does not deny the permission permanently. The card appears again the next time you use the feature that needs it.

Fix a Denied Permission​

If you denied a permission and a feature needs it, the app helps you re-enable it.

The Permission Required pop-up​

When the app starts, and every time it returns to the foreground, it checks location and notification permissions. If either is off, a pop-up lists what is missing.

Line you may see in the listWhat it means
"Location permission is currently disabled"The app cannot report your position to your agency
"Notification permission is currently disabled"Alerts and messages will not reach you when the app is closed
  1. Read the list of permissions that are switched off.
  2. Tap Settings to jump straight to the app's permission page in your device Settings.
  3. Turn the permission on.
  4. Return to the app. It re-checks immediately and reports the new state to your agency.
  5. Or tap the back control to dismiss the pop-up and continue with reduced functionality.

The warning banner​

Alongside the pop-up, a banner appears across the app reading "Permissions might effect app function". It stays visible until every checked permission is granted, then disappears on its own.

Permission Denied alerts​

Individual features show a plain alert when they cannot run. The wording always names the permission:

  • Title: "Location Permission Denied"
  • Message: "Please enable location permission in settings to use this feature."
  • Tapping OK opens Settings so you can fix it quickly.
caution

Turning a permission off in Settings while the app is running does not break the app, but the feature that needs it will stop working immediately — for example, your position stops updating on the map the moment location is revoked.

What Your Agency Can See​

Granting a permission does not hand your data to everyone.

PermissionWho sees the result
LocationYou and the agency you are working in
CalendarOnly your own device — calendar sync is local
CameraOnly used to read codes and documents you point it at
Microphone / SpeechThe recipients of the message or radio transmission you send
MotionYour agency, as part of GPS activity data

How This Connects​

Permissions are checked in several places, and the result is shared with your agency so administrators know which devices can actually receive alerts.

  • The three core permissions are first requested on the slides described in First Launch & Onboarding.
  • The same check runs on Name Your Device, on Sign In, and again on the Main Dashboard & Tab Bar — which is why the warning banner can appear before you have even signed in.
  • Every time you come back from device Settings, the app re-reads your permissions and sends the updated state to your agency, so their device list stays accurate without you doing anything.
  • Camera permission is what the Scan button in the dashboard header needs. If you deny it, the scanner simply will not open. See Main Dashboard & Tab Bar.
  • Losing signal does not change your permissions — they are device settings and remain exactly as you left them. What cannot happen offline is reporting the change to your agency; the app sends the updated permission state the next time it reaches the server.

Troubleshooting​

If this happensWhat to do
A banner reads "Permissions might effect app function"Open the pop-up's Settings button, or your device Settings, and turn the listed permissions back on.
Alerts arrive silentlyCritical Alerts is off. Turn it on in the app's notification settings in device Settings.
No alerts arrive at allNotifications are off. Turn them on, then reopen the app so it can re-register for alerts.
The map shows no position for youLocation is off or set to a stricter option. Choose Allow While Using App or better.
The scanner will not openCamera permission is denied. Allow it in device Settings.
Voice entry does nothingMicrophone, speech recognition, or both are denied. Both are needed for speech to text.
A nearby device will not connectLocal Network permission is denied. Allow it in device Settings.
The pop-up keeps appearingOne of the listed permissions is still off. It reappears at every launch until all are granted, or you dismiss it each time.

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