Logs Tab
Reach log-based features such as Inventory from one grid.
The Logs tab gives you the log and record features your organization uses, such as Inventory. It follows the same tile-grid layout as the rest of the app, with each tile opening a specific feature.
Overview
The Logs tab is a grid of tiles for logging and record features. Each tile shows its name and icon, with a red badge when it has unread chat messages.
| Tile | Opens | Notes |
|---|---|---|
| Inventory | The inventory view | Track equipment and supplies |
| Custom tiles | Your agency's own log forms and worksheets | Named whatever your agency called them |
| Element | Description |
|---|---|
| Log tile | A tappable card showing the feature's name and icon |
| Unread badge | A red bubble showing unread chat messages for that feature |
| Down arrow | Scrolls to the bottom of the grid; shown only when the grid can scroll |
| Up arrow | Scrolls back to the top; shown only once you have scrolled down |
The grid resizes to fit the space it has.
| Device and orientation | Columns |
|---|---|
| Phone held upright | 2 |
| Tablet held upright | 3 |
| Phone or tablet held sideways | 4 |
The tiles on the Logs tab are configured by your organization, so you may see more than just Inventory depending on your setup. A tile shown in the disabled style does nothing when tapped.
Getting Here
- From anywhere in the app, tap the Logs tab at the bottom of the screen.
- Or set Logs as your default start screen in Settings so the app opens here.
Open a Log Feature
- Find the tile you need, such as Inventory.
- Tap the tile to open it.
- Use the back control to return to the Logs grid.
What you can do inside depends on your role.
| Right your agency can grant | What it lets you do |
|---|---|
| View | Open the log and read its entries |
| Add | Create new entries |
| Edit | Change existing entries |
| Share | Send entries out of the app |
Opening a log feature keeps its related notifications in your list rather than clearing them, so a dispatch that sent you to a log stays visible until you deal with it. Read the alert itself on the Account Tab when you are done.
Log an Inventory Item
- Tap Inventory.
- Find the item you need, or start a new entry if your role allows adding.
- Where your agency has set it up, use the dashboard header's Scan button to read an item's QR code instead of typing its details. See Main Dashboard & Tab Bar.
- Save the entry.
Inventory entries you create without a connection are held on the device. Reconnect before you finish your shift so they reach your agency's records.
Work with a Custom Log Form
Most of the tiles on this tab beyond Inventory are your agency's own forms.
- Tap the tile. The form opens with the name your agency gave it.
- Read existing entries, and add or change them if your role allows it.
- Use the back control to return to the grid.
| What your agency controls on a custom log tile | Effect |
|---|---|
| The tile's name and icon | What you look for on the grid |
| The form's fields | What you are asked to fill in |
| Add and edit rights | Whether you can create or change entries, or only read them |
| Share rights | Whether you can send an entry out of the app |
If a form's fields change, your agency's administrator changed the template. Your device picks up the new version with the next refresh of your agency data — there is nothing to update by hand.
Find Unread Messages
- Look for tiles with a red number badge — that is the count of unread chat messages for that feature.
- If the tile is off screen, the up or down scroll arrow turns red to point you toward it.
- Tap the arrow, then open the tile to read the messages; the badge clears once read.
| Arrow colour | What it means |
|---|---|
| White | Nothing unread is hidden in that direction |
| Red | A tile with unread messages is off screen in that direction |
Double-tap the Logs tab to jump the grid back to the top if you have scrolled down a long list.
Loading and Empty States
| State | What you see |
|---|---|
| Agency data is still downloading | Tiles appear as soon as the feature list is on the device |
| A tile's icon has not downloaded yet | The tile shows its name, and the icon fills in later |
| Your agency has no log features enabled | An empty grid with no tiles |
| The grid fits on one screen | Both scroll arrows are hidden |
| The grid is longer than one screen | The down arrow appears |
How This Connects
The Logs tab is one slice of your agency's feature list.
- The tiles are the features your agency assigned to the Logs screen, from the agency data downloaded at Sign In. The same list fills Home Tab, the Alerts tab, References Tab, and Account Tab.
- Custom log tiles are built from your agency's form templates, which download with the rest of your agency data. If an administrator changes a form, your version updates the next time that data refreshes.
- Switching organizations in the header rebuilds this grid from the other agency's feature list — see Main Dashboard & Tab Bar.
- Badges are counted from messages stored on the device, so they are accurate offline. The Logs badge in the bottom bar shows the same total as the badges on this tab's tiles.
- The dashboard Scan button can jump straight into a log entry when a code was created for it, without you opening the tile first.
- Losing signal leaves the grid and your existing entries fully readable, because both live on the device. New entries you create are stored locally and sent up when the connection returns, so keep an eye on the offline banner and make sure you reconnect before the end of a shift. Nothing you typed is discarded while you are out of coverage.
Troubleshooting
| If this happens | What to do |
|---|---|
| A tile does nothing when tapped | It is disabled for your role. Ask your agency administrator. |
| A tile is missing | Check the organization in the header, then confirm the feature is enabled for your role. |
| The grid is empty | No log features are enabled for this organization, or agency data is still downloading. |
| A badge will not clear | Open the feature and read the waiting messages. |
| A scroll arrow is red but you cannot see the tile | Tap the arrow to scroll straight to it. |
| A tile shows no icon | The icon file has not downloaded yet; it fills in on its own. |
| An entry you saved offline is not on the web | Reconnect so the device can send it up, then check again. |
| A custom log form looks different from yesterday | Your administrator changed the template; your device picked up the new version. |
| Only two columns show | Turn the device sideways for four columns. |
| Double-tapping the tab does nothing | You are already at the top of the grid. |
Related Pages
⬅️ Previous: References Tab | Next: Status & Availability ➡️