Manage Statuses

Set up the status labels your agency uses to describe its members.

Statuses are the labels that describe a member's standing in your agency — active, on leave, probationary, retired, and so on. The Manage Statuses screen lists each status as a card showing its name, how many members have it, its abbreviation, and its state. As an agency administrator you can add new statuses and edit existing ones, each with a name and a short abbreviation of up to four characters.

info

This screen is part of the Admin Tools and requires an agency administrator role. If you do not have admin access, you will not be able to reach it.

Overview

Each status is a card with four lines of text and a blue pencil button in the bottom-right corner.

Line on the card	What it shows
Status:	The status's name, in bold.
Members:	How many members currently carry this status.
Abbreviation:	A short code, up to four characters.
State:	The status's current state, such as active.

The three-dot button at the top right holds a single menu choice: Add Status.

note

There is no delete button on this screen. Statuses are retired by changing their state on the server rather than being removed from the app, so the historical record of who carried what stays intact.

Status versus state

The two words look alike but mean different things, and both appear on the same card.

Term	What it describes
Status	A label your agency invents and assigns to people — for example "On Leave".
State	Whether the status label itself is still in use. This is a system value, not something you type.

Getting Here

1. Open the Account tab and tap the Settings module to reach Agency Settings.
2. Expand the Overview section in the settings list and tap Statuses.
3. The Manage Statuses screen opens with a card for each status after a brief spinner.
4. Tap the Back arrow to return to the settings list.

Adding a Status

1. Tap the three-dot menu at the top right and choose Add Status. The add screen opens with both fields empty.
2. Enter a Status Name.
3. Enter an Abbreviation. This field accepts at most four characters — it simply stops taking input beyond that.
4. Tap Save. A confirmation message appears and the new status is added to the list.

Fields on the Add Status form

Field	Type	Required?	Notes
Status Name	Single-line text	Yes	The full label, as you want it read.
Abbreviation	Single-line text	Yes	Capped at four characters.

Messages you may see when saving

Message	What it means
"Please enter status name"	The Status Name field is empty.
"Please enter abbreviation"	The Abbreviation field is empty.

On success, the server's own status message appears briefly and you return to the list, which reloads.

tip

Statuses appear alongside members throughout the app, so use clear names and short abbreviations that everyone in the agency will recognize at a glance. Four characters is the limit — LOA reads better than LVE if that is what your crews already say.

Editing a Status

1. Find the status and tap its blue pencil (Edit) button.
2. The Edit Status screen opens with the name and abbreviation already filled in.
3. Change the name or abbreviation as needed. Both stay required.
4. Tap Save. The list reloads with your changes.

If you tap Back with unsaved changes, the app asks "Data Updated — Do you want to save changes?":

Choice	What happens
Save	Runs the name and abbreviation checks, then saves and returns to the list.
Cancel	Discards your edits and returns to the list.

Tapping Back with nothing changed returns to the list without asking.

caution

Renaming a status changes it for every member who carries it, immediately and everywhere — including on the status picker and in command personnel views. If you want a genuinely different standing, add a new status and reassign people to it from Manage Members rather than renaming the old one.

Loading and Empty States

Situation	What you see
Opening the screen	A brief spinner, then the cards.
Your agency has no statuses	An empty list. Use Add Status to create the first one.
The server does not answer	An alert shows the error and the list stays empty.
Offline	This screen needs a connection. Expect an error alert.
A status nobody carries	Its card still shows, with Members: reading 0.
After adding or editing	The list reloads on its own so the counts are current.

note

Manage Statuses keeps no offline copy — it fetches fresh from the server each time you open it. There is no queue, so adding or editing a status needs a live connection.

How This Connects

• Where the data comes from. The status list is fetched from your agency's server every time you open this screen.
• What updates it. Adding and editing here. The Members: count is calculated on the server from your member records — you cannot type it in. Assigning a status to someone on Manage Members moves that count.
• Statuses feed the member assignment popup. The Status dropdown in the Assign popup on Manage Members lists None followed by every status defined here. That is how a specific person gets a status.
• Statuses feed the status picker. These are the labels members choose from when they set their own standing, and the value shown on the status bar across the top of the app.
• Statuses feed the invite defaults. The default status pre-selected on the Add New Member form in Memberships comes from this list, so every new member starts with a sensible standing.
• Statuses show on member records. The Status: line on a member's detail popup in Manage Members, and the Status line a member sees on their own Personal Profile → Agency Info, both come from here.
• Statuses show in the Directory. A member's status appears beside their name in the Directory and on their Directory User Detail page.
• Statuses show in command. Command personnel views such as Command Resources and Command Unit Overview display status, so an incident commander can tell who is actually available before assigning a task.
• The status count is on the agency card. The status count in the summary block of Agency Profile reflects how many statuses exist here.
• Alongside groups and ranks. Statuses say what standing; ranks say what position; groups say which team. A member usually has one status, one rank, and several groups.
• Offline and reconnect. Nothing is queued on this screen. Loading, adding, and editing all need a live connection. Reopen the screen once you are back online.

Troubleshooting

If this happens	What to do
You cannot reach this screen	It requires an agency administrator role. Ask an existing admin.
An error alert appears instead of cards	This screen needs a connection every time. Check your signal and reopen it.
"Please enter status name" blocks your save	Type a name and save again.
"Please enter abbreviation" blocks your save	The abbreviation is required. Type up to four characters.
The Abbreviation field stops accepting letters	It is capped at four characters by design. Shorten it.
There is no delete button	Statuses are not deleted from the app. Reassign the members who carry it, then have its state changed on the server.
Members: shows 0 for a status you expect people to carry	Nobody has been assigned it yet. Use the Assign popup on Manage Members.
A status is missing from the Assign dropdown	That dropdown is filled in when the popup opens. Close it and tap Assign again.
A status is missing from the status picker	The picker reads the list when it opens. Close and reopen it.
A status you renamed still shows the old name elsewhere	Other screens read the list when they open. Reopen the screen you are looking at.
A teammate's new status is missing	Reopen this screen. Server changes arrive on refresh.
You are unsure whether to fix Status or State	Status is your label and you can edit it here. State is a system value and is not editable in the app.

Related Pages

• Manage Ranks
• Manage Members
• Manage Groups
• Agency Settings

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